CLIENT/PRODUCT:

LG CNS, TunA

TYPE:

CONSULTING

DURATION:

7 MONTHS

ROLE:

UX RESEARCH & DESIGN

Enhancing Enterprise Monitoring Dashboards

TunA is LG CNS's Application Performance Management (APM) solution, supporting the effective management of corporate IT systems.

TunA is LG CNS's Application Performance Management (APM) solution, supporting the effective management of corporate IT systems.

challenge.

TunA’s existing dashboards were powerful in data depth but difficult to use. Operators faced cluttered interfaces, redundant information, and unfiltered alerts that obscured critical insights. The lack of role-specific views made it hard for SREs, DevOps, and IT-Ops teams to act efficiently.

The challenge was to redesign the dashboards to be clear, relevant, and adaptable to diverse operational workflows.

process.
results.